Q: What after-sales services do you provide?
A: FKT provides comprehensive after-sales services, including technical support, training, spare parts supply, remote maintenance, and engineers on-site to ensure that customers can get timely support during use.
Q: If the machine fails, how long is your response time?
A: We promise to respond within 24 hours after the fault report, and provide corresponding solutions and support according to the urgency of the fault.
Q: What does your installation and commissioning service include?
A: We provide professional installation and commissioning services, and provide necessary training and technical support.